Shipping
Shipping is Free within the United States with a Minimum of a $77.00 Purchase!
When it comes to shipping packages, there are several factors that can influence the pricing and delivery process. Here are some key considerations:
1. Package Dimensions: All major carriers utilize dimensional weight to calculate shipping rates. This means that the size of the package, in addition to its weight, is taken into account. Larger packages may incur higher shipping costs due to the space they occupy in the carrier's vehicles.
2. Package Weight: The weight of the package is another crucial factor in determining shipping rates. Heavier packages may require additional handling and may be subject to higher shipping fees.
3. Shipping Destination: The distance and location of the shipping destination play a significant role in determining shipping costs. Carriers often have different pricing tiers based on zones or regions, with longer distances generally resulting in higher shipping fees.
4. Value of Contents Shipped: The value of the items being shipped may also impact shipping costs. Some carriers offer additional insurance or tracking options for higher-value packages, which may come with an additional fee.
5. Delivery Times: The speed of delivery can affect shipping costs. Expedited or express shipping options typically come with higher fees due to the priority and faster delivery times.
6. Unexpected Problems: Unforeseen circumstances, such as weather conditions or customs delays, can impact shipping times and costs. These factors are beyond the control of the carrier and may result in additional fees or longer delivery times.
It's important to consider these factors when estimating shipping costs and delivery times for your packages. By understanding these variables, you can make informed decisions and ensure a smooth shipping experience.
Returns and Exchanges
We are delighted to offer a hassle-free return policy for unopened essential oil bottles and crystals. If you wish to return these items, you may do so within 14 days of purchase for a full refund. For returns made between 15-30 days, we will provide an in-store credit that can be used towards future purchases.
Please note that once the seal on the essential oil bottles or crystals is broken, we are unable to accept returns due to the inability to reseal them. As much as we would love to restock these items, we prioritize the safety and quality of our products. Once they leave our company, we cannot guarantee that they have not been contaminated or tampered with.
We sincerely appreciate your understanding and support as a woman-owned small business. Your satisfaction is our top priority, and we strive to provide you with the highest quality products and service. If you have any questions or concerns regarding returns or any other matter, please do not hesitate to reach out to our customer service team. Thank you for choosing to shop with us.
Return Cost
We are pleased to offer a return policy that covers the initial shipping costs on our part. When you return the products to us and they are received on our end, we will credit you the shipping costs in the form of store credit. This store credit can be used towards a future purchase, allowing you to enjoy the benefits of your return in a convenient and flexible manner.
We believe in providing excellent customer service and ensuring your satisfaction with our products. By offering this return shipping credit, we aim to make the return process as seamless and cost-effective as possible for you.
If you have any further questions or need assistance with a return, please don't hesitate to contact our customer service team. We appreciate your business and look forward to serving you again in the future.
Disclaimer: For Crystals
Embracing the Natural Variations - Understanding Crystal Diversity and Appreciating their Unique Essence. We would like to emphasize that due to the natural formation process of crystals, we cannot guarantee any specific shape or color of the crystal you order. Each crystal is a unique creation of nature, and as such, they will be true to their individual characteristics.
While we strive to provide accurate representations of our crystals through photographs and descriptions, it's important to understand that variations in shape, size, and color are inherent to the beauty and authenticity of these natural treasures. The crystals you receive may differ slightly from the images displayed on our website or other promotional materials.
We appreciate your understanding and encourage you to embrace the diversity and uniqueness of each crystal. Just as in nature, no two crystals are exactly alike, and this is what makes them truly special.
Rest assured that we are committed to selecting high-quality crystals and ensuring that they meet our standards of authenticity and beauty. We believe that the variations in shape and color only enhance the charm and individuality of each crystal, making it a one-of-a-kind piece.
If you have any specific preferences or concerns regarding the shape or color of the crystal you wish to order, please feel free to reach out to our customer service team. We will do our best to accommodate your requests, but please understand that the availability of specific shapes or colors may be limited.
Thank you for your understanding and for joining us in celebrating the natural diversity and uniqueness of crystals.
Disclaimer: For Essential Oils
We want to clarify that while we do not produce our own essential oils, we source them from a highly reputable company that is recognized as a top-tier player in the industry. We prioritize the quality and authenticity of our products, and therefore, we have partnered with this trusted supplier to ensure that our customers receive the finest essential oils available.
By procuring our essential oils from this reputable company, we can guarantee that they have undergone rigorous testing and adhere to the highest standards of purity and quality. We believe in transparency and want to assure our customers that we take great care in selecting our suppliers to provide you with the best possible products.
If you have any questions or concerns regarding the origin or quality of our essential oils, please feel free to reach out to our customer service team. We value your trust and are committed to delivering exceptional products that meet your expectations. Thank you for choosing to shop with us.